Customer Service Representative [United States]


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United 401(k) Plans, Inc. provides Third Party Administration (TPA) and Record Keeping related to compliance conformity of employer sponsored retirement plans. Centrally located in Murray Utah, United 401(k) Plans, Inc. has been providing 401(k) Third Party Administration services for over 15 years. Our service oriented team includes professionals with over 20 years of specialized experience in the retirement plan industry. United 401(k) Plans, Inc. operates on a national level and can service any size plan in all 50 states.

Our team is focused on providing innovative service and educational products not found at other typical TPA firms. From our very beginnings, we have been dedicated to providing the highest quality of service and plan administration possible. We take pride in our continued focus on innovation in all areas of retirement plan administration.

Position Info - United 401(k) Plans, Inc. has an immediate opening for a full time Participant Service Associate. Initial position duties include:

  • Answering phone calls and emails from 401(k) plan participants
  • Process and track participant requests
  • Assisting our Plan Administrators in the ongoing administration of qualified retirement plans
  • Greeting visitors to the office
  • Retrieving and sorting mail daily
  • Processing incoming deposits
  • Complete other projects assigned by Director or Supervisor

Must have customer service experience, confident general computer skills, organization skills, attention to detail, self-motivation, and a positive ambitious attitude. Payroll and/or employee benefits experience preferred, but not required.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • Monday to Friday

COVID-19 considerations:
To keep our employees as safe as possible during the COVID-19 Pandemic, our work force is primarily working remotely at this time.

Work Location: Remote

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