Job Requisition ID: 9431
Position Summary/Position
Under general supervision, the Human Resources Specialist - Benefits will complete a variety of specialized duties to support the daily functions within the Human Resources department. This position will support Human Resources programs and processes of a broad and varied nature related to Benefits Administration.
Major Functions (Duties and Responsibilities)
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1. Coordinates with Team Members and Management to communicate various Human Resources policies, procedures, laws, standards, and best practices.
2. Perform a broad range of administrative duties using initiative and judgment in handling sensitive and confidential details.
3. Acts as a trusted resource for the organization and consistently demonstrates IEHP organizational values while building strong internal relationships.
4. Serves as an HR Representative, responds to requests and inquiries timely and in collaboration with others as necessary to resolve or escalate requests to appropriate Human Resources personnel.
5. Assist with the administration and processing of benefits for new hires, terminations, and other employment status changes.
6. Create and maintain personnel and benefit folders, ensure forms are complete, accurate, and promptly filed/saved.
7. Issue general new hire and termination notification letters via COBRA administration program.
8. Ensure compliance with I-9 documents; collect and update information from Team Member as necessary.
9. Track, follow up, and update licensing certifications that have been renewed by nursing staff.
10. Respond to incoming calls and correspondence related to verification of employment or benefit letters, garnishments, subpoenas of records and Public Records Act Audit requests, etc.
11. Assist Team Members with general questions related to benefits and HRIS systems.
12. Conduct new hire orientation and assist Team Members with completing benefits enrollment.
13. Assist in the preparation and support of Open Enrollment.
14. Coordinate and assist, as needed, in the set-up benefit and wellness related education workshops throughout the year.
Supervisory Responsibilities
Experience Qualifications
One (1) year of demonstrated experience in a Human Resources function. Demonstrate superior interpersonal and administrative skills commensurate with years of experience.
Education Qualifications
High school diploma or GED required.
Preferred Education
Bachelor's degree from an accredited institution preferred.
Professional Certification
Professional in Human Resources (PHR)/Senior Professional in Human Resources (SPHR) certification preferred.
Drivers License Required
Skills Requirement
Word processing involving computer keyboard and screen, copying, and filing of records and/or correspondence. Demonstrated proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.). Excellent interpersonal and communication skills, strong organization skills.
Abilities Requirement
Ability to multi-task and coordinate with others; follow and maintain processes and procedures. Ability to establish and maintain effective working relationships both within and outside of the organization. Attention to detail.
Commitment to Team Culture
The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.
Working Conditions
General office environment.
Position is eligible for Hybrid work location upon completing the necessary steps and receiving HR approval. All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership.
Work Model Location
Physical Requirements
A reasonable salary expectation is between $51,833.60 and $64,022.40, based upon experience and internal equity.
Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region, designated as “Great Place to Work.” With a provider network of more than 5,000 and a team of more than 3,000 employees, IEHP provides quality, accessible healthcare services to more than 1.5 million members. And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award-winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and make a difference with us! IEHP offers a competitive salary and stellar benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.
